THAT Magnesium Products (Pty)Ltd South Africa - Shipping Policy

All orders are processed on work days from Monday to Friday between 7am to 4pm.  Our warehouse is closed on Saturdays, Sundays and Public Holidays and therefore orders are only processed on following work days.   

Our online tracking system will allow you to track the progress of your order.

Domestic Shipping

Standard SA Shipping: 

Orders may take up to 2 full work days to be processed, picked and packed before it is shipped.  Allow at least 4 work days for delivery, excluding the day of payment.

LOCAL SAME-DAY Shipping:

Parcels are normally dispatched on the same day of receipt of payment before 12am. 

There is a 90 minute service available on request for all LOCAL shipments (Johannesburg & Pretoria only).  This service depends on stock and driver availability.  When opting for this service ensure we already have received your prove of payment. Payment should be received before 12am in order for the parcel to be ready for collection by 2pm.  

Note: This service is subject to collection from our warehouse (by our courier service) before 3pm and delivery being affected within 90 minutes after collection (Mondays to Fridays only).

OUTLYING AREAS:  Small holdings, Farms, etc.

Some outlying areas may only be serviced on certain days and therefore delivery may take longer than the normal shipping time.  If you live on a Small holding or farm our courier service company will phone to arrange a meeting point for delivery, suitable for both parties.  Should you not be able to make this meeting point and request delivery at your outlying area, an additional surcharge will be quoted and needs to be paid prior to delivery.

Rates:  South Africa

A standard shipping fee of R100 applies to all orders below R500 and covers a parcel weight of up to 20 kg. Customers will be quoted an additional fee for orders exceeding 20kg.  All orders exceeding the amount of R500 will be delivered FREE of charge. Late Express Same Day Parcels will have an additional rate of R450.  These orders need to be confirmed with our office upon making payment to ensure that it is dispatched correctly.   

International Shipping 

African Countries:

Orders may take up to 2 full work days to be processed, picked and packed before it is shipped.  Allow for at least 14 work days for delivery.  All deliveries are dependent upon customs clearance and flight or vehicle availability. 

ALL other Countries: (excluding South Africa and all African countries)

Orders may take up to 2 full work days to be processed, picked and packed before it is shipped.  Allow for at least 18 work days for delivery.  All deliveries are dependent upon customs clearance and flight or vehicle availability.   

Rates:  International

African Countries (excluding South Africa):  A standard shipping rate of R400 is payable for all African countries; this covers a parcel in weight up to 5kg. Customers will be quoted an additional fee for parcels exceeding 5kg.   Import taxes are payable directly to customs and may influence customs clearance - this will be arranged by our  courier service company.

Other Countries (excluding South Africa and all African Countries):  A standard shipping rate of R850 is payable on all international shipments and covers a parcel in weight up to 5kg.  Customers will be quoted an additional fee for parcels exceeding 5kg.  Import taxes are payable directly to customs and may influence customs clearance - this will be arranged by our  courier service company.